The Department of Health and Human Services is working around the clock with health services, the Commonwealth and international agencies to respond to the outbreak of a novel coronavirus (COVID-19) and to keep the Victorian community safe.
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If you have been in mainland China (excluding Hong Kong SAR, Macau and Taiwan) in the past 14 days you are advised to:

  • stay at home (self-quarantine)
  • avoid public settings - this means you should not attend work, school, childcare or university or go to other public places such as restaurants, cinemas or shopping centres and should not use public transport or taxis
  • do this for 14 days after leaving mainland China (other than when seeking medical care).

If you have been in close contact with someone who has novel coronavirus (COVID-19):

  • stay at home (self-quarantine)
  • avoid public settings for 14 days after you last came into contact with them.

If you fall into the risk groups above and begin to feel unwell and develop a fever or shortness of breath, a cough or respiratory illness during your period of isolation (self-quarantine), you should seek immediate medical attention.

Call ahead to your GP or emergency department and mention your travel history before you arrive.

If you are concerned call the Department of Health and Human Service’s coronavirus hotline on 1800 675 398.

Please keep Triple Zero (000) for emergencies only.

If you are not in any of the risk groups above, you should go about your daily life and travel and work or study as normal. 

What else can you do? 

  • You should pay close attention to good hand hygiene. Wash your hands regularly with soap and water, especially before eating and after using the toilet.
  • Cover your mouth and nose when coughing and sneezing with a tissue - or cough into your elbow. Dispose of the tissue into a bin and then wash your hands afterwards. 
  • Face masks are not recommended for use by members of the public in Victoria, although anyone who wants to be cautious can of course choose to wear one.

Further information is available in the resources section below. 

Current travel advice

The Australian Government has announced another seven day extension to existing travel restrictions. Visitors from mainland China who are not Australian citizens or permanent residents, or their dependents will not be allowed entry into Australia. These restrictions will be reviewed by 29 February 2020. The Australian Government has also recommended that Australians not travel to mainland China at the current time.

Check the Smart Traveller website for current travel advice.

Further information and resources

For simplified Chinese translations visit our information page for the Chinese community.

For other languages please call the Translating and Interpreting Services on 131 450.

Video - Victoria's Chief Health Officer, Dr Brett Sutton addresses some of the challenges and myths our community is facing due to the COVID-19 (novel coronavirus) outbreak and provides advice on how we can work together to respond appropriately - 5 February 2020.
Victoria's Chief Health Officer, Dr Brett Sutton video transcript (Word) and Simplified Chinese video transcript.

Find out about your workplace entitlements and obligations on the Fair Work website if you're affected by the coronavirus disease.