Incident and allegation investigations

Guides to support carers and community service to better understand incident reviews and investigations.

Aboriginal children in aboriginal care program

Aboriginal Children in Aboriginal Care is a program for Aboriginal children and young people subject to a Children’s Court protection order.

Policy and funding guidelines for health services

The Policy and funding guidelines provide the Department of Health and Human Services’ policy and funding framework, which includes budget and funding initiatives, operational and service delivery policy, obligations and standards, reporting requirements and program guidelines.

Child Safe Standards

All early childhood services are required to comply with child safe standards to ensure that work with children creates a culture of safety and protects children from all forms of abuse.

Human Services Standards

The Human Services Standards (gazetted as Department of Health and Human Services Standards) represent a single set of service quality standards for department funded service providers and department-managed services.

Senior Practitioner - Disability independent person toolkit

The toolkit, aims to provide plain English information and guidance around the independent person process.

Best interests case practice model - summary guide

This guide provides a foundation for working with children, including the unborn child, young people and families.

Physical restraint direction paper - Senior Practitioner

Physical restraint is the use of physical force to prevent, restrict or subdue movement of a person’s body or part of their body for the primary purpose of the behavioural control of a person with a disability. Physical restraint does not include physical guidance or physical assistance.

Authorised Program Officer practice advice

This guide provides an overview of the roles and responsibilities of an Authorised Program Officer (APO) which must be considered by disability service providers when appointing an APO.

Women and Children Counselling and Support Programs

Guidelines to guide quality practice and continuous improvement to ensure women and children receive the best support possible to rebuild and recover from the impact of family violence.