The Community Services Quality Governance Framework sets the objective of safe, effective, connected and person-centred community services for everybody, every time
A partnership between the Victorian Government, Victorian Aboriginal Communities and the Child and Family Services Sector.
The department requires that organisations and practitioners providing services to the community are fit for purpose and meet standards of acceptable governance, safety and protection for Victorians.
The Framework and Toolkit guides the department in our engagement with the health and human services sector, other stakeholders and the community to deliver policies and services that achieve the best outcomes for them and successfully deliver our Strategic Plan 2017.
The Aboriginal Governance and Accountability Framework is a new way of working for Aboriginal communities and the department, towards self-determination in the health and human services sector.
Korin Korin Balit-Djak provides an overarching framework for action to improve the health, wellbeing and safety of Aboriginal Victorians by providing high-level strategic actions to reform the health and human services sector in order to advance Aboriginal self-determination in health, wellbeing and safety.
This framework describes fraud and corruption and how it can impact on the Department of Health and Human Services' functions and service delivery. It also describes roles and responsibilities regarding the management of fraud and corruption within the department.
The Multiple and Complex Needs Initiative (MACNI) Service provision framework December 2016 provides practice guidance to ensure the consistent and high quality delivery of the MACNI services across Victoria.
This framework outlines the Services Connect approach to providing client support services for those needing assistance from the Department of Health and Human Services and community service organisations.
This paper describes how the Best Interests principles and related provisions of the Children, Youth and Families Act 2005 (CYFA) attend to the particular needs of children vulnerable.