The Client voice framework for community services aims to assist individuals at every level of a community service to critically assess their current practice in relation to seeking, hearing and responding to the client voice.
The framework guides policy makers to engage more meaningfully with people who have experienced mental illness and/or emotional issues, and those who care for them.
For the Victorian health, human and community services sector.
A partnership agreement that provides an overarching framework for how the department and local government work together.
The Community Services Quality Governance Framework sets the objective of safe, effective, connected and person-centred community services for everybody, every time
A partnership between the Victorian Government, Victorian Aboriginal Communities and the Child and Family Services Sector.
The department requires that organisations and practitioners providing services to the community are fit for purpose and meet standards of acceptable governance, safety and protection for Victorians.
The Framework and Toolkit guides the department in our engagement with the health and human services sector, other stakeholders and the community to deliver policies and services that achieve the best outcomes for them and successfully deliver our Strategic Plan 2017.
The Aboriginal Governance and Accountability Framework is a new way of working for Aboriginal communities and the department, towards self-determination in the health and human services sector.
Korin Korin Balit-Djak provides an overarching framework for action to improve the health, wellbeing and safety of Aboriginal Victorians by providing high-level strategic actions to reform the health and human services sector in order to advance Aboriginal self-determination in health, wellbeing and safety.