They guide our behaviour and work practices, and they influence how we interact with colleagues, partner organisations, clients, patients and other Victorians.

We are respectful

• We treat people with fairness, objectivity, and courtesy
• We listen and communicate honestly and clearly
• We seek to understand others' perspectives, experiences and contributions
• We recognise and value people's diversity, equality and human rights.

We have integrity

• We are trustworthy, and we do what we say we will do
• We are professional in all our dealings with others
• We stay true to our values when it's easy and when it's difficult.

We collaborate

• We help each other as colleagues
• We generously share our knowledge, expertise and skills
• We work in partnership with people and organisations to find the best approach
• We are inclusive and seek people's input and involvement.

We care for people, families and communities

• We involve people in decisions that affect their lives
• We value our colleagues, and we develop and support them to be resilient and effective
• We have empathy for people and seek to understand their perspectives
• We support and empower people through our work.

We are accountable

• We each take ownership of the quality and demonstrable impacts of our work
• We ensure that our decisions and actions are evidence-based and outcomes-focused
• We are careful about and transparent in how we use public resources.

We are innovative

• We are flexible, creative and responsive to changing needs
• We have the courage to take informed risks and try something new
• We are reflective and seek feedback to inform and shape our work.