Resources on coronavirus (COVID-19) for people with disability, their families and carers, including in Easy English and alternative formats.

Key points

On this page

Information on coronavirus (COVID-19)

Easy English

How to look after your health in isolation

•    People with disability and their carers - General health and wellbeing for home isolation - Easy English (Word)

Information from the Australian Department of Social Services 

Current restrictions

Coronavirus (COVID-19) Roadmap to reopening

First Step from 14 September - the rules for people living in metropolitan Melbourne (all of Melbourne).

Third Step from 17 September - the rules for people living in regional Victoria (outside of metropolitan Melbourne).

Face coverings

All Victorians must wear a face covering when leaving home unless you have a valid reason. Under the law, these reasons include:

  • A person with a medical condition including breathing problems or disability who may find wearing a face mask painful or difficult.
  • A person with mental health condition who may find wearing a face mask stressful.
  • Persons who are Deaf or hard of hearing and those communicating with them, but only temporarily when the ability to see the mouth or facial expressions is essential for communication and where a distance of 1.5 metres can be maintained.
  • Infants and children under the age of 12 years.

Easy English

When you need to wear a face covering

How you can get a free face covering

Frequently asked questions about wearing face covering


Video about the impact of face coverings when communicating with Deaf and hard of hearing community.


Other resources

For more information about face coverings and exemptions please visit the Face coverings: whole of Victoria webpage

eLearning modules for Community Services Workers 

Two free short eLearning courses about staying safe from coronavirus (COVID-19) are now available for community service workers and volunteers. Find out more from this 3 minute video about the key features of the two e-learn products:

To access the free online courses, visit


People with disability can get tested for coronavirus (COVID-19) at home. This is called the Call-to-test service.

Access to the Call-to-Test service will be available to people who:

  • have coronavirus (COVID-19) symptoms and
  • who need special care and support or
  • find it hard to leave their home to get tested.

This includes people with an injury or health problem, people with disability and people with a mental health condition.

Carers of people with disability can also use the service.

To access the Call-to-Test service call the Victorian coronavirus (COVID-19) hotline on 1800 675 398 and select option 9

Easy English – getting tested at home

Disability services – what changes to expect 

It is important that you continue to access the disability services you need during coronavirus (COVID-19). Talk to your service providers and health professionals so you know what the changes mean for you.

Information for service providers can be found on the website Information for community services - coronavirus (COVID-19) page. 

Easy English

Changes to disability services during coronavirus (COVID-19) 

Support for children and young people

  • Visit the Association for Children with Disability web page for information and resources to support families and children with disability. You can also call them on 03 9880 7000 or 1800 654 013 (regional). 
  • The Youth Disability Advocacy Service is for individual advocacy for young people with disability aged 12–25. Visit their coronavirus (COVID-19) updates web page for information and links to resources.
  • I Can network provides online peer mentoring sessions for autistic young people aged 9–20. Find out more about the I Can Network on their web page.
  • The new AllPlay Learn page has been created to support children, families and educators with the challenges that have been brought about by the coronavirus (COVID-19) pandemic. To access the resource go to the AllPlay Learn page
  • Visit a MyTime group nearest you. MyTime is free support for all parents and family carers of children with disability. MyTime is a place to socialise, to discuss, to get information, and to support and be supported by other carers. 
  • Visit the AMAZE webpage for information about autism and supports for autistic people, parents and carers, other family members and professionals. They have free online learning resources and a directory of support groups.

Financial assistance and supplies 

People with disability have access to financial assistance and prioritised access to food and basic supplies. These factsheets outline more about the support that is available.

Emergency relief packages

A coronavirus emergency relief package is free for people who have to self-isolate because they have coronavirus (COVID 19). Read this factsheet to find out more about emergency relief packages.

Access to additional phone data and affordable internet

Many of the phone and internet services are providing free data top ups during this time. Check with your plan provider to see what they offer.

Mental health resources

It is important to look after your mental health during the coronavirus (COVID-19) pandemic.

Easy English - looking after your mental health


Family violence resources

Easy English - What to do if you are experiencing family violence


For links to resources and support services visit Family violence crisis response and support during coronavirus (COVID-19).  

Read the Violence against women with disabilities factsheet from Women with Disabilities Victoria. 

Visit the 1800RESPECT webpage for information on Sunny, an app for women with disability experiencing violence and abuse.

Resources in easy read to support people with disability who have experienced sexual assault are available on the Centre Against Sexual Assault (CASA) web page.

Aboriginal divider

Information for Aboriginal communities

There is a range of information and resources for the Aboriginal community about how to manage the impact of coronavirus (COVID-19).

To find out more go to the Coronavirus (COVID-19) information for Aboriginal communities page on this site.

The First Peoples Disability Network has also developed a series of short films to help slow the spread of coronavirus (COVID-19) and ensure families and communities are safe.

For more information go to the First Peoples Disability Network community page

More information and resources

Factsheet on resources and support for people with disability from diverse communities:

  • Aboriginal people
  • LGBTIQA+ people
  • People from culturally and linguistically diverse communities
  • Young people
  • People in regional Victoria
  • Women.

Coronavirus (COVID-19) resources for people with disability (Word)