Learn about coronavirus (COVID-19) housing and homelessness resources.

Homelessness hotels emergency response

To further protect rough sleepers temporarily residing in hotel emergency accommodation, the department has implemented a Homelessness Hotels Emergency Response. The key objective of this response is to ensure appropriate preventative measures are in place to protect the health and wellbeing of people experiencing homelessness from further coronavirus (COVID-19) outbreaks and to ensure homelessness and housing services have the resources required to support people in temporary accommodation.

Amendment to homelessness services guidelines and conditions of funding

The 'COVID-19 Amendment to homelessness services guidelines and conditions of funding' has been released to assist homelessness services when responding to the coronavirus (COVID-19) pandemic.

Homelessness service providers should consider these guidelines, alongside other materials provided by the Department of Health and Human Services (Victoria) and the Department of Health (Commonwealth) to determine how coronavirus (COVID-19) may impact their service, their residents or clients and their workforce and use those insights to determine further planning and preparedness.

The coronavirus (COVID-19) amendment to homelessness services guidelines and conditions of funding will become a temporary amendment to the Homelessness services guidelines and conditions of funding (May 2014).

Coronavirus (COVID-19) Isolation and Recovery Facilities for people experiencing homelessness

This document provides information and referral advice for the coronavirus (COVID-19) Isolation and Recovery Facilities initiative – an integrated health and homelessness response.

Rental Relief Grants - operational guidelines

The coronavirus (COVID-19) Rental Relief Grant is a payment available to Victorian tenants who have lost income as a result of the coronavirus (COVID-19) health emergency and who are experiencing rental hardship by paying more than 30 per cent of their income in rent.

The grant provides direct financial support to renters by contributing towards the cost of their rent directly to their landlord on their behalf.