Support for healthcare workers, including advice on self-isolation, quarantine and emergency accommodation – Hotels for Heroes program.
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Protecting our healthcare workers

Victoria’s healthcare workers are the last line in our defence against coronavirus (COVID-19).

Protecting our healthcare workers (PDF) sets out the very latest in our understanding of coronavirus (COVID-19) and how it can spread within healthcare settings – both hospitals and aged care facilities.

It also outlines the additional steps that will be taken in order to help address these challenges.

Advice for frontline workers

If your normal work involves moving between health services, you can continue to do this to provide care and do your job.  

But you must not go to work if you are unwell.

For more details, see:

Getting tested as a healthcare or aged care worker

If you have symptoms of coronavirus you should get tested. When you get tested you should tell the person taking your test that you are a healthcare or aged care worker to ensure your test results are given priority.

For more information, please see the Assessment and testing criteria for coronavirus (COVID-19) page.

A healthcare worker is a worker who is a regulated health professional. This includes:

  • Aboriginal and Torres Strait Islander health practice
  • Chinese medicine (acupuncturists, Chinese herbal medicine practitioners and Chinese herbal dispenser)
  • chiropractic
  • dental (dentists, dental specialists, dental hygienists, dental prosthetists, dental therapists and oral health therapists)
  • medical
  • medical radiation practice (diagnostic radiographers, nuclear medicine technologists and radiation therapists)
  • nursing and midwifery (registered nurses, enrolled nurses, nurse practitioners, and midwives)
  • occupational therapy
  • optometry
  • pharmacy
  • physiotherapy
  • podiatry
  • psychology.

When do I have to quarantine or self-isolate?

You must quarantine for 14 days if you have come into close contact with a confirmed case of coronavirus (COVID-19).

If you have been diagnosed with coronavirus (COVID-19), you are required to self-isolate until you receive a clearance from isolation from the Department of Health and Human Services. The Department will discuss these requirements with you.

Healthcare workers who have returned from overseas will be placed in mandatory quarantine for 14 days.

You must not enter or remain at a hospital in Victoria if:

  • you have been diagnosed with coronavirus (COVID-19) and not yet met the criteria for discharge from isolation.
  • you have arrived in Australia from any country in the past 14 days.
  • you have had known contact with a person who is a confirmed coronavirus (COVID-19) case without using recommended infection control precautions, including use of recommended Personal Protective Equipment (PPE).

If you have taken the recommended infection control precautions while caring for a suspected or confirmed case of coronavirus (COVID-19), including use of recommended Personal Protective Equipment (PPE), you are not considered to be a close contact and do not need to quarantine.

Emergency accommodation for healthcare workers

Frontline worker accommodation (formerly known as Hotels for Heroes) is for workers leading the public health and safety response to coronavirus (COVID-19) who need support to quarantine or isolate safely.  

For more information, please see Frontline worker accommodation on the Department of Justice and Community Safety’s website. 

Mental health resources

It's important to look after your mental health during the coronavirus (COVID-19) pandemic.

More information on looking after your mental health is available on the Mental health resources - coronavirus (COVID-19) page.

Coronavirus (COVID-19) health workforce response

Expressions of interest are sought for all clinical skillsets – doctors (general, limited and specialist registrants), nurses, midwives, allied health professionals (therapies and sciences) and paramedics. For further information please visit coronavirus (COVID-19) health worker response.