- After your test go straight home.
- Stay at home and do not go to work while you wait for your results.
- It usually takes between 1 and 3 days for your results to be returned to you.
- If you test positive you must self-isolate for 14 days, you cannot go to work or shopping.
- If you test negative you can go about your normal activity, following the restrictions for your area.
On this page
After the test
After you’ve been tested you need to go straight home and wait for your results.
Do not go to work or go out shopping, stay at home.
Your doctor or the clinic where you were tested will contact you by phone or SMS to tell you your results, regardless if it is positive or negative.
If you are worried you will lose pay while you wait for your results you may be eligible for a $300 Coronavirus (COVID-19) Test Isolation Payment.
How long does it take to get the results?
It usually takes one to three days to get your results after being tested. Sometimes there are delays and it can take longer.
Victorian and interstate labs are working around the clock to process all the tests, but with so many coming in every day, sometimes it takes a little longer to confirm the results.
You will receive a text or phone call about your results.
What happens if I test positive?
If you test positive, whether or not you have symptoms, you must self-isolate for 14 days.
You will be contacted by a public health worker from the Department of Health and Human Services (DHHS) for advice on the next steps.
During self-isolation you cannot go to work. Coronavirus (COVID-19) is highly infectious. If you do not stay at home you place others at risk.
If you are worried you will lose pay you may be eligible for a $1500 Coronavirus (COVID-19) Worker Support Payment.
If your condition worsens contact your GP or a health professional. If you become very unwell and are having trouble breathing contact triple zero (000), you may need to be admitted to hospital.
If you have tested positive, have self-isolated for 14 days and have recovered you can resume your normal activity, following the restrictions for your location.
What happens if I test negative?
If you test negative, your doctor or the clinic where you were tested will tell you your result. You can resume your normal activity, following the restrictions for your location.
I don't have my results who can I contact?
If you have been waiting for your result for more than five days contact the location that you were tested at for more information.
For tests taken at a clinic, hospital or pathology collection centre. Phone numbers are available on the map on the Where to get tested page.
For tests taken at the pop-up testing sites
If you have been waiting for your result for more than five days and were tested at one of the following drive-through testing sites, please call:
- Deer Park – IPC Health: 9216 7758
- Wyndham Vale – IPC Health: 9216 7758
- Keilor Community Hub – IPC Health: 9216 7758
- Dandenong – Australian Clinical Labs: 1300 134 111
- Pakenham – Australian Clinical Labs: 1300 134 111
- Monash University Frankston – Peninsula Health: 1800 512 405
- Casey Fields – Australian Clinical Labs: 1300 134 111
- Melbourne Showgrounds – Western Health: 9244 0472
- Mildura Central – Sunraysia Community Health: 5021 7653
- Craigieburn Health Service – Northern Health: 8405 8863 (8:30am–5pm)
- Fawkner – Australian Clinical Labs: 1300 134 111
You can call the Onsite Doctor Results Hotline on 03 8669 0255, if you have been waiting for your result for more than five days and you were tested at one of the following drive-through testing sites:
- A shopping centre or Bunnings drive-through site
- Melbourne Sports and Aquatic Centre (MSAC)
- Chadstone Golfers Drive
- Roxburgh Park Youth and Recreation Centre
- Melbourne Airport
- Springers Keysborough
The Onsite Doctor Results Hotline operates 7 days a week, Monday to Friday 8am to 7pm and on weekends 9am to 5pm.
Note that results will only be available through the hotline five days after testing, and only for the selected drive-through testing sites listed above.
We want to thank the community for your support and patience – we are working as quickly as we can to get timely and accurate results back to the people who come forward for testing.