Find out about disability COVID prevention and preparedness including COVIDSafe plans, PPE requirements and obligations for centre-based services and disability residential services.
COVIDSafe plans

All providers must implement COVIDSafe prevention measures and ensure they have a COVIDSafe Plan for all workplaces. This includes centre-based services and disability residential services.

 A COVIDSafe Plan must show:

  • actions to help prevent coronavirus (COVID-19) in your workplace
  • the type of face mask or personal protective equipment (PPE) needed for your workforce
  • how you will prepare for, and respond to, a suspected or confirmed case of coronavirus (COVID-19) in your workplace
  • how you will meet all the requirements set out by the Victorian Government, including the additional requirements for care facilities outlined in the Care Facilities Directions and the Workplace (Additional Industry Obligations) Directions.

Information on developing a COVIDSafe Plan is available at COVIDSafe Plan.

Personal protective equipment (PPE) requirements

Personal protective equipment (PPE) for disability services

  • Updated information in line with public health directions regarding PPE for non-residential disability service providers can be found in the Fact sheet for community and non-residential disability services.
  • For more information about wearing a mask in Victoria, visit  face masks.

There are additional advice and requirements for residential disability service providers covered by the Care Facilities Directions:

  • Residential disability services
  • Eligible Specialist Disability Accommodation (SDA) enrolled dwellings.

Organisations can refer to the Fact sheet for community services covered by the Care Facilities Directions (Word) for specific guidance in these settings.

For the correct use of PPE for disability services providers during the COVID-19 pandemic response, including outreach home-based care for people with disability, organisations can refer to the Fact sheet PPE for disability services providers for prevention of coronavirus (Word).

If you would like further information, please email the COVID Readiness and Response team at REMpolicy&engagement@dffh.vic.gov.au.

Ordering PPE

Disability residential services are responsible for ordering PPE supplies. At least two days of PPE supplies should be stored onsite that can be accessed immediately whilst further stocks are ordered.

The NDIA has introduced support items so that providers in Victoria can claim for PPE used when delivering face-to-face supports assisting participants with daily living.

NDIS participants in Victoria can purchase PPE from their core support funding if they receive at least one hour per day face-to-face supports assisting with their daily living.

For further information on purchasing and accessing PPE:

Worker and visitor screening, density limits and record keeping

There are rules about what employers and workers need to do to make sure people with disability using services are safe. You can find out more about these rules at Victoria’s restriction levels.

Fact sheets for disability services, which provide guidance relating to density limits and record keeping requirements, are regularly updated in line with public health directions. These can be found at:

Visitor and staff declaration forms can be downloaded at Visitor and staff declaration form for the disability sector (Word).

Note: These forms are required for services subject to the Care Facilities Directions and can be used/adapted by non-residential disability services to meet COVIDSafe practices.

Cleaning and disinfecting to reduce COVID-19 transmission 

Resources on COVID-19 infection prevention control for Victorians at work, at home and in the community can be found at: Infection prevention control resources.

Further information and support
  • Disability Senior Practitioner – the Disability Senior Practitioner provides information and practice advice to providers and practitioners who are supporting people with disability through the coronavirus pandemic. This includes proactive strategies to lessen the impact of coronavirus restrictions and diffusing tense situations during coronavirus.
  • Aged care sector – for further information visit the Aged care sector.
  • COVID-19 information for people with disability is available in accessible formats at: Information for people with disability.

Related information