Providing financial support to Victorian workers who are self-isolating or quarantining.

The Department of Health and Human Services is providing a one-off $1,500 payment designed to financially support Victorian workers who, as of 20 June, have been instructed by the department to self-isolate or quarantine at home because they are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case.

The COVID-19 worker support payment recognises that the requirement to self-isolate or quarantine at home can cause a financial burden for some individuals and families who are without incomes during this period. 

Providing financial support can help alleviate this burden, making it easier for people to comply with the direction to stay at home. 

Who is eligible for the COVID-19 worker support payment? 

To be eligible for the payment, people must have coronavirus or be a close contact and must have been instructed by the Department of Health and Human Services to self-isolate or quarantine at home and be:   

  • 17 years and over 
  • Currently residing in Victoria (including people on Temporary Protection Visas and Temporary Working Visas 457 and 482) 
  • In continuing employment, likely to have worked during the period of self-isolation or quarantine at home and unable to work as a result of the requirement to self-isolate or quarantine at home 
  • Workers who are not receiving any income, earnings or salary maintenance from their work as a result of not being able to work during the period of self-isolation or quarantine at home 
  • Workers that have exhausted sick leave entitlements including any special pandemic leave 
  • Not receiving the JobKeeper payment or other forms of Australian Government income support 

Workers include those that are permanent, casual, part-time, fixed term, and self-employed. 

How can I or one of my employees apply for a COVID-19 hardship payment? 

The Department of Health and Human Services’ case and contact tracing team directly contacts all confirmed coronavirus (COVID-19) cases and their close contacts. A needs assessment for the payment will be done over the phone.  

This is the only way to access this payment.