Information and resources to help keep you, your family and friends safe and well.

Key points

  • Reading and completing a Coronavirus (COVID-19) Home Safety Plan can help keep you, your family and friends safe and well.
  • The Plan includes important actions you can take inside the home such as regularly cleaning frequently touched surfaces, setting up a COVIDSafe station at your front door and preparing for possible illness.
  • Outside the home, the Plan shows how to keep a record of where you have been and who you have seen, tips for wearing a face mask and the COVID Normal steps we need to take to keep each other safe.

Download the Coronavirus (COVID-19) Home Safety Plan (PDF) or Coronavirus (COVID-19) Home Safety Plan (Word)

On this page

The essentials

What everyone must do to stay COVIDSafe:

  • Practise good hygiene and regularly and thoroughly wash your hands
  • If you’re out, maintain physical distancing, keeping at least 1.5 metres away from others
  • Wear a face mask when you leave home (or if you have people from outside your household in your home, such as tradespeople)
  • If you feel unwell, get tested and return home immediately
  • Cough and sneeze into a tissue or your elbow
  • Outdoor activities are safer for everyone

Good hygiene

Good hygiene is critical for slowing the spread of coronavirus (COVID-19). Simple things like washing 

your hands can make a big difference.

Wash your hands regularly for at least 20 seconds, using soap and water or use a hand sanitiser that contains at least 60 per cent alcohol.

Cleaning your home

By regularly cleaning frequently touched objects and surfaces like door handles, light switches, tables, bench tops, phones, keyboards, toilets and taps – you can help keep you and your family safe.

  • The first step is wiping dirt and germs off surfaces. You can use common household detergent products stocked at supermarkets for cleaning.
  • The second step is to disinfect surfaces. Supermarkets stock common household disinfection products. It is important to use products that are labelled ‘disinfectant’ – and remember, always follow the instructions on the label.
  • Where possible, use a disinfectant that has antiviral ability (that means it can kill viruses). Chlorine-based (bleach) disinfectants are one product that is commonly used. Other options include common household disinfectants or alcohol solutions with at least 70% alcohol (for example, methylated spirits).

Be prepared at home

Set up a COVIDSafestation at the front door of your home with everything you need as you leave home or return from outside. This could include:

  • Face masks
  • Hand sanitiser
  • Disinfectant and a cloth or disinfectant wipes to clean phones, keys and wallets
  • Container to store used face masks

Knowing the symptoms of coronavirus (COVID-19) is important to identifying the virus quickly. The symptoms to watch out for are:

  • Fever 
  • Chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Loss or change in sense of smell or taste

If you have any of these symptoms, however mild, you should seek advice and get tested.

To get further advice, call the 24-hour coronavirus hotline 1800 675 398, your general practitioner or use our online self-assessment tool.

Be prepared outside the home

If you have to be out, there are some simple things that will help keep you COVIDSafe.

You must wear a face mask when you leave home unless you have a lawful reason for not doing so.

Keeping your distance

  • Greet people with a smile or wave – don’t shake hands, hug or kiss as a greeting. 
  • Stay at least 1.5 metres away from people you don’t live with.
  • Avoid crowds, especially indoors.
  • When waiting in line or walking through busy areas, be patient, give others space so they can give you yours.


  • If possible, sanitise the handles of shopping trolleys or baskets before shopping.
  • Try to touch a minimum of surfaces and carry your own hand sanitiser.
  • Sanitise your hands when you enter and leave the shop or place you are visiting.
  • Be prepared. Write a list so you don’t need to spend any more time than you need to.

When you return home

  • Wash your hands for at least 20 seconds with soap and water or use an alcohol-based hand sanitiser containing at least 60 per cent alcohol.
  • You also need to wash your hands thoroughly after handling and storing what you have bought.

Follow these steps to keep friends and family safe

  • If you’re feeling unwell – stay home, get tested and don’t see other people.
  • Remember to keep your distance of at least 1.5 metres – no hugs, kisses or handshakes.
  • Wash or sanitise your hands as you arrive, and before touching any shared objects or surfaces 
  • Wear a face mask unless you have a lawful exception.
  • If you do choose to catch-up, try to make it an outdoor environment. The latest evidence shows being outdoors is safer.
  • Don’t share drink bottles, glasses, crockery or cutlery other than with people you live with. If you’re eating together, consider asking people to bring their own food, drinks, glasses and utensils to help limit the potential spread of the virus.
  • Avoid food that requires people to use shared utensils or serving spoons.
  • Celebrating a birthday? Blowing out candles may unintentionally spread the virus. Consider putting candles in a single slice of cake instead.
  • Wash your hands once people leave. If you’re at home, clean and disinfect any of the surfaces your visitor may have come into contact with.
  • Use the picnic in the park checklist to help guide your get-togethers under Being prepared outside the home in the Coronavirus (COVID-19) Home Safety Plan (PDF) or Coronavirus (COVID-19) Home Safety Plan (Word).
  • You can also stay safe by keeping a record of where you’ve been and who you’ve seen. A template is available under Be prepared at home in the Coronavirus (COVID-19) Home Safety Plan (PDF) or Coronavirus (COVID-19) Home Safety Plan (Word).