DHHS contact details and office locations, reporting child abuse and neglect, and making a complaint

Victorian Department of Health and Human Services (DHHS)

Coronavirus hotline

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated coronavirus hotline on 1800 675 398.
Please keep Triple Zero (000) for emergencies only.

General enquiries

Postal address

50 Lonsdale Street
Melbourne, 3000
Victoria, Australia

Telephone enquiries

For all general enquiries to the Department of Health and Human Services phone: 1300 650 172 (local calls free within Victoria, except mobile phones).

International, interstate and mobile callers phone: (+613) 9096 9000.

Location of DHHS offices in Victoria

Reporting child abuse and neglect

Making a complaint

The department is committed to listening to you and responding to your concerns.

If you are dissatisfied with any service provided, contracted, funded or regulated by us, the making a complaint page has information on what you can do and how we will respond to your concerns.

Human Services enquiries

Media enquiries

For all media enquiries, please call (03) 9096 8860.

For Centrelink enquiries please ring 132 468

For NDIS enquiries please ring 1800 800 110