Find information to support people who work with children, young people and families during the coronavirus (COVID-19) pandemic.
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Coronavirus (COVID-19) Plan for Family and Community Services

This plan contains detailed information on Targeted Action for department funded Child and Family Services during the coronavirus (COVID-19) pandemic. This plan has been developed by the Department of Health and Human Services, based on the Coronavirus (COVID-19) Plan for the Victorian Community Services Sector, to inform more detailed planning and provide specific guidance on emerging response needs for Child and Family Services.

Increasing support for vulnerable children and families during coronavirus (COVID-19)

A $77.5 million funding package will help provide additional support to vulnerable children and families across Victoria amid the coronavirus (COVID-19) pandemic.

For more information, see Carers and children in care.

Practice advice to support young people in Care Services during coronavirus (COVID-19)

Nursing Support (including testing) for young people in Care Services residential care

Nursing support is available for children and young people in care services living in residential care homes, where they would benefit from clinical monitoring to supplement the day to day care provided by residential care staff. For additional information and approval process please see:

Child protection: Information and advice for sector partners during coronavirus (COVID-19)

Home and community care program for younger people

Plan for care services (out of home care)

This plan contains detailed information on targeted action for care services during the coronavirus (COVID-19) pandemic.

Coronavirus (COVID-19) Frequently asked questions – care services

This information sheet provides responses to commonly asked questions from care services providers regarding planning and responding to COVID-19.

Supporting young people in care services

This document has been prepared for carers, residential care workers, lead tenant volunteers and case managers to guide support for young people in Care Services to comply with stay at home directions during coronavirus (COVID-19).

Early Parenting Centres (EPCs)

This document provides guidance to Early Parenting Centres (EPCs) to support the continued delivery of services in response to the COVID-19 pandemic via safe and alternative means.

New parents - advice for child and family services

This document provides advice for child and family services about COVID-19 and new parents.

Supports to adequately address risk and safety concerns of children in residential care

This document outlines the policy position relating to the funding being made available to support residential care providers respond to behaviour concerns and issues that have arisen as a result of coronavirus (COVID 19) and promote the safety and wellbeing of young people in residential care and the staff who care for them.

Coronavirus (COVID-19) Home Stretch initiative – information for workers

The Home Stretch initiative provides support for young people turning 18 and due to leave care during the coronavirus (COVID-19) pandemic. Frequently asked questions about the initiative provide advice for staff working with young people.

Flexible funding

The Victorian Government recognises the increased costs faced by home-based carers due to coronavirus (COVID-19) and the additional pressure this can cause on placements.

Capacity for contingency/emergency placements

This guidance sets out key messages for care service providers, Placement Coordination Units (PCU) and the Department of Health and Human Services (DHHS) operational divisions about:

  • Access to additional funding for contingency arrangements to support children and young people in care during coronavirus (COVID-19)
  • The ways in which additional funding can be used to support children and young people who are in, or entering, residential care. This includes to support self-isolation and reducing stress on current residential care placements at risk of breakdown and/or supporting young people to safely transition into residential care during coronavirus (COVID-19).

The guidance is effective from: 23 April 2020.

Respite and in-home support guidance

This guidance outlines respite and in-home support for foster and kinship carers:

Resourcing to provide extra cleaning to residential care properties