Information and updates about the Chadstone, Kilmore and Shepparton outbreak.

Public exposure sites 

The case alerts below are linked to this outbreak. View the full list of public exposure sites.  


What you need to know about this outbreak:


  • Positive cases have been identified in Shepparton that are linked to the Chadstone outbreak.  
  • Local authorities are undertaking contract tracing involving positive individuals and close contacts. Thank you to the local community for your support and willingness to come forward to be tested. 
  • If you have coronavirus (COVID-19) symptoms, you should get tested immediately. Local testing sites for Shepparton are listed on this page.   
  • Goulburn Valley Health will continue contract tracing and investigating. Further public exposure locations may be added.  
  • If you are worried you will lose pay while you wait for your results, you may be eligible for a $450 Coronavirus (COVID-19) Test Isolation Payment. Visit the $450 Coronavirus (COVID-19) Test Isolation Payment page for more information. 
  • If you are worried you will lose pay because you need to stay home to isolate, you may be eligible for a $1500 Coronavirus (COVID-19) Worker Support Payment. Visit the Services Australia Pandemic Leave Payment page  for more information. 


  • If you have coronavirus (COVID-19) symptoms, you must call Kilmore District Hospital on 5734 2024 to book a test immediately. 
  • Thank you Kilmore residents for getting tested and putting the safety of your community first. 
  • If you have any unanswered questions about the Kilmore outbreak, please call the GV Health hotline on 1800 313 070 between 8am and 6pm.


  • If you have coronavirus (COVID-19) symptoms, you should get tested immediately. Local testing sites for Chadstone are listed on this page. 

Getting tested

  • If you are feeling unwell do not go to work. 
  • Check your symptoms - you may have coronavirus (COVID-19) if you have any of the following: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose and loss or change in sense of smell or taste. 
  • Get tested at a nearby testing location. View the full list of testing locations. The following testing locations are near Chadstone, Kilmore and Shepparton. 
Suburb Location Address Hours Type
Kilmore Kilmore and District Hospital 1 Anderson Road
Mon-Fri - 9am-3pm Drive-through
Malvern Chadstone - Golfers Drive 

Level 2, Multi Deck Car Park, Gate 4, Golfers Drive (via Waverley Road) 
Malvern East 
Get Directions 

When busy, MSAC is an alternative site. 

Mon-Sun - 9am-5pm. When busy, MSAC is an alternative site. 

Type: Drive-through  

Closing time subject to queue size 

Wait time: 130 minutes 

Shepparton GV Health's Acute Respiratory Clinic  2 Graham Street, Shepparton (front of Emergency Dept and Acute Respiratory Clinic),

Open 7 days per week from 9:00am to 4:30pm.

People who have symptoms are encouraged to attend this location
Shepparton Shepparton Respiratory Clinic 172 Welsford Street, Shepparton

By appointment


Your questions answered

What happens if I test positive for coronavirus (COVID-19)? 

You must self-isolate at your home or accommodation to reduce the risk of spreading it to others. 

A public health worker from the Department of Health and Human Services (DHHS) will contact you to advise you of the next steps including how long you will need to isolate. 

You must stay home during your isolation period. You must not go to work or go shopping or go out to exercise. As coronavirus (COVID-19) is highly infectious, if you do not stay at home, you will put others at risk. 

If you are worried you will lose pay because you need to stay home to isolate, you may be eligible for a $1500 Coronavirus (COVID-19) Worker Support Payment. Visit Services Australia Pandemic Leave Payment webpage for more information.   

If your condition gets worse, contact your GP. If you become very unwell and are having trouble breathing, call Triple Zero (000).  

Read the What to do if you’ve tested positive for coronavirus (COVID-19) factsheet (Word) for more information.  

For more information about getting tested for coronavirus (COVID-19) including results, see Getting tested for coronavirus (COVID-19).

What support is available for people in isolation or quarantine? 

Find out about coronavirus (COVID-19) support to help you quarantine and stay safe at the financial and other support for coronavirus (COVID-19) page.

  • $1500 Coronavirus (COVID-19) Worker Support Payment

The $1500 Coronavirus (COVID-19) Worker Support Payment is now offered through the Commonwealth Government’s Pandemic Leave Disaster Payment for Victoria. Go to Services Australia for information on how to claim.

  • Coronavirus (COVID-19) Test Isolation Payment

Visit the $450 Coronavirus (COVID-19) Test Isolation Payment page for information about support for Victorian workers, including parents and guardians, who are required to self-isolate while waiting for the results of a coronavirus (COVID-19) test.

  • Emergency relief package

An emergency relief package contains essential food and personal care items for vulnerable Victorians who are needing to quarantine or isolate due to coronavirus (COVID-19). To learn more about who is eligible for the emergency relief package and other support available for accessing food, visit the Quarantine and isolation page.

  • Extreme hardship support program

The extreme hardship support program can provide financial assistance, information and referrals to people living in Victoria who are experiencing significant hardship as a result of the coronavirus (COVID-19) and who are unable to access other forms of Victorian Government and Commonwealth Government income support, such as temporary and provisional visa holders and undocumented migrants with little or no income, savings or community support. To find out more: Extreme Hardship Support Program (Word) and the Extreme Hardship Support Program - Factsheet for community services providers (Word).

If you don’t have nearby support to help you access these supports, call the Victorian coronavirus (COVID-19) hotline on 1800 675 398.

If you are seeking mental health support, visit our Mental health resources page.

If someone comes to work and then realises they were at a public exposure site what do we do? Do we send all the other workers home?

If one of your workers has been to a public exposure site, they need to get tested immediately and they will need to quarantine for 14 days.   

  • The employee should be supported to leave work to go home/get tested. They should travel by private transport where possible, or by taxi or rideshare if necessary. A mask should be worn. They should not travel by public transport.   
  • If they are unable to leave immediately, they should be supported to isolate at work, preferably in a separate room. They must wear a mask and remain 1.5m from others at all times.   
  • The employer must advise the employee to undergo a COVID-19 test and self-isolate until the test result is known.   

Call the Goulburn Valley Health hotline on 1800 313 070 between 8am and 6pm for more information, and they will guide you through next steps, and ask some questions about how long the person was at work before they realised they had visited a public exposure site and circumstances on their work practice.

More information and advice for business and industry can be found online at the Business and industry - coronavirus (COVID-19) webpage

Translated information

Information about coronavirus (COVID-19) has been translated into more than 50 languages. You can view this on our Translated resources - coronavirus (COVID-19) page.